Terms of Service

By booking a stay, using the Lmor Homes website, or contacting us to arrange a stay, you agree to be bound by these Terms of Service, together with our Privacy Policy, Cookie Policy, Refund Policy and any tenancy agreement issued at the time of payment. If you do not agree, please do not book.

Lmor Homes provides furnished short-stay and long-stay apartments in Accra, Ghana, together with related guest services such as housekeeping, maintenance, in-stay requests, stay extensions and check-out coordination.

• All reservations are subject to availability and to final confirmation by our team.
• Apartments and rates shown on the website are indicative. The rate stated on your payment receipt is the binding rate.
• A reservation is confirmed only after full payment or an agreed deposit has been received and a confirmation has been sent to you.
• You must be 18 years or older to make a booking, and you must provide accurate identity, contact and payment details.

• Payment instructions are sent with your booking confirmation. We accept cards, mobile money and bank transfers, subject to availability.
• Any payment processing fees and Ghanaian taxes or levies that apply are shown before you pay and added to the displayed rate.
• Prices shown in a currency other than Ghana Cedis are indicative and converted at the exchange rate applied at the time of payment.
• Bank transfers are treated as unpaid until our team has verified them.

• Standard check-in is from 2:00 pm and standard check-out is by 11:00 am, Accra local time.
• Early check-in and late check-out are subject to availability and may attract a charge — please ask in advance.
• Stay extensions may be requested at any time. An extension is confirmed only after the additional payment has been received and a new receipt has been issued.

• Smoking is not permitted inside the apartment.
• Parties and loud music are not permitted.
• Pets are allowed only where the apartment listing says so.
• All visitors must be registered with building security before arriving.
• The apartment, its furnishings and the residents around you must be treated with care and consideration at all times.
• The lead guest is responsible for the conduct of every member of their party and of any visitor they receive during the stay.

• You are liable for any damage, loss or additional cleaning caused by you or your guests beyond normal wear and tear. We may charge the cost of repair or replacement to the payment method on file.
• Your personal belongings remain your responsibility. We are not liable for the theft or loss of valuables — please use the safe where one is provided.
• To the fullest extent permitted by law, our total liability for any claim arising from your stay is limited to the amount you paid for the affected booking.

Cancellations are governed by our Refund Policy. In cases of force majeure — natural disasters, public-health restrictions, government action or civil unrest — we will work with you in good faith to reschedule your stay.

We may request a valid government-issued photo ID at check-in, and for long stays before a tenancy agreement is signed. We reserve the right to refuse or terminate a stay where identity cannot be verified, where a booking appears fraudulent, or where the house rules are seriously breached. No refund is due where a stay is terminated for a serious breach.

Where you create an account, it is for your own use and must not be shared. You are responsible for keeping your sign-in details secure and for all activity carried out under your account. Sessions expire automatically after a period of inactivity to protect you.

All content on this website — text, photographs, logos, layouts and design — is owned by or licensed to Lmor Homes and is protected by copyright and trademark law. You may not copy, redistribute or commercially exploit it without our written permission.

By sending us reviews, photographs or feedback, you grant Lmor Homes a non-exclusive, worldwide, royalty-free licence to display and use that content to market our apartments. You confirm the content is your own and does not infringe anyone else's rights.

We handle your personal data in accordance with our Privacy Policy.

These Terms are governed by the laws of the Republic of Ghana, and any dispute arising from them is subject to the jurisdiction of the courts of Accra, Ghana.

We may update these Terms from time to time. The "last updated" date reflects the latest revision. Terms in force at the time you book continue to apply to that booking.

Questions about these Terms? Email hello@lmorhomes.com or call +233 54 252 1179.